Published articles
The following 32 articles by Francine Otterson have been published in ZATZ magazines.

Fixing corrupted reminders
Just as our subscribers below are experiencing, Outlook reminders can become corrupted or unusable. There are various reasons that can cause this type of issue including a problem with reminders themselves, the Outlook profile, or a third party software just to name a few. In this article, we explore some fixes. [OutlookPower Magazine, June 2008]

Making reminders pop-up over other windows
A bunch of OutlookPower readers are frustrated that reminders pop-up, but under other windows. While Outlook itself can't fix the problem, we may have a hack that may help. [OutlookPower Magazine, December 2006]

How to fix reminders that show up at the wrong time
OutlookPower reader Brian Derby is troubled by reminders that show up at the wrong time. It's confusing, annoying, and he's got users who are confused and annoyed. Fortunately, Contributing Editor Francine Otterson has another great reminder solution. [OutlookPower Magazine, November 2006]

What to do when reading a message makes it disappear
OutlookPower Mike Morriss seems to lose his email. Once he has read a message, it just disappears! In this helpful article, Contributing Editor Francine Otterson helps Mike get his missing mail back. [OutlookPower Magazine, July 2006]

Storing data and data files in your email system
OutlookPower reader Gary Grinnell is thinking of moving from Yahoo's free mail to either Outlook or Outlook Express so he can store files in his email. We're not sure email's the best solution for what he's trying to do, but we'll do our best to help! [OutlookPower Magazine, July 2006]

Once again, why won't my reminders show up?
OutlookPower Van Murray isn't getting reminders to pop up for "CEO" and "Assistant". Fortunately, Contributing Editor Francine Otterson has a great solution. [OutlookPower Magazine, July 2006]

Where'd my account information go?
OutlookPower reader Colin Evans moved his Personal Folder file to a new system and, when he did, the email account information was blank. He wants to know: it possible the email account information is not held in the PST file? [OutlookPower Magazine, May 2006]

Outlook contacts and printing
We get a lot of contact printing questions. In this OutlookPower Answer Team article, we answer a few of them. [OutlookPower Magazine, March 2006]

Two things you can't do in Outlook
Sometimes readers want Outlook to do things that seem reasonable, but which it still doesn't do. Here are two such examples. [OutlookPower Magazine, February 2006]

What to do when Outlook rules don't run
Sometimes Outlook rules don't run. What do you do? Read this article to find out. [OutlookPower Magazine, January 2006]

You can't go back to individual reminders
One of our readers wants to go back to individual reminders, instead of a window listing them all. Can you? If so, how? This Answer Team article has the less-than-satisfying answer. [OutlookPower Magazine, January 2006]

How to selectively share tasks
Sometimes Outlook rules don't run. What do you do? Read this article to find out. [OutlookPower Magazine, January 2006]

What to do when your .pst file is too big
Microsoft has a 2GB size limit on the Outlook personal folders (.pst) and offline folders (.ost) file types [for Outlook versions prior to Outlook 2003]. Once the folder size reaches or goes beyond that size limit the file will not be useable even if you delete items. This article has some tips for when you take your personal folders into uncharted territory. [OutlookPower Magazine, November 2005]

More trouble with reminders
Outlook reminders one of the most used functions in Outlook. No wonder, with all of our busy schedules, we need to be reminded of upcoming tasks and appointments. Without reminders, we may just go along our way, completely forgetting we had a business meeting to attend, school function or task to complete. This week, we take another look at reminder problems and their solutions. [OutlookPower Magazine, October 2005]

How to combine PSTs
What happens when you've got too many Personal Folders and .PST files scattered all over your hard disk? How can you get everything organized? In this OutlookPower Answer Team column, Contributing Editor Francine Otterson has the cure for your organizational ills. [OutlookPower Magazine, August 2005]

What to do if you want read-only access for your .PST file
It's that time again. We've gotten more requests for information on how to share .PST files among more than one person. In this variant, Sani asks how to make a .PST file read-only. Can it be done? If not, what's the alternative? Once again, in this OutlookPower Answer Team column, Contributing Editor Francine Otterson has shares on sharing. [OutlookPower Magazine, August 2005]

Deleting the AutoComplete address
The Outlook AutoComplete feature caches email addresses previously used, saving you time by not having to enter the entire email address each time. But what if you want to remove an email address that has already been cached? Read on to find the solution from Contributing Editor Francine Otterson and the OutlookPower Answer Team. [OutlookPower Magazine, July 2005]

Collaborating with Outlook
One of the most useful and powerful functions in Outlook is the capability to collaborate with others. As reader Andrew Simmons is discovering, you really need an Exchange Server to cultivate these benefits. In this issue, Francine and the OutlookPower Answer Team address collaboration in Outlook. [OutlookPower Magazine, May 2005]

The trouble with Outlook reminders
Outlook reminders are designed to help remind people of upcoming meetings and tasks. The reminders can be turned on or off, and customized as to when you want to be reminded. However, there can be a number of causes for issues with reminders. Follow along as Contributing Editor Francine Otterson and the San Diego User Group address a number of those causes. [OutlookPower Magazine, April 2005]

Reminders revisited
Problems with Outlook reminders are popular questions for the Answer Team. In this tip, Contributing Editor Francine Otterson and the OutlookPower Answer Team address more issues with Outlook reminders. [OutlookPower Magazine, April 2005]

Importing HTML for mailings
In this installment from the OutlookPower Answer Team, one reader is puzzled as to how to import HTML mailings from an external editor. Francine and the rest of the Answer Team explain how. [OutlookPower Magazine, March 2005]

Searching folders automatically might not be possible
With this tip, Francine and the OutlookPower Answer Team at the San Diego Outlook User Group addresses using Outlook 2003's new Search Folders feature. [OutlookPower Magazine, February 2005]

Fixing an Information Store could not be opened error
Outlook can be configured to access your mailbox folders offline from the Exchange Server. One of the common errors received when working with Offline Folders is, "The information store could not be opened," and not being able to work offline. The OutlookPower Answer Team addresses these errors, and their repairs, in this latest tip. [OutlookPower Magazine, February 2005]

How to print addresses on envelopes and post cards using Mail Merge
What to do when you need to print addresses from your Contacts to envelopes or labels? In this tip, Francine and the rest of the OutlookPower Answer Team tell us how to do just that. [OutlookPower Magazine, February 2005]

My Outlook reminders don't show up
OutlookPower Magazine's Answer Team at the San Diego Outlook User Group is back to respond to a question regarding Outlook reminders not appearing. [OutlookPower Magazine, January 2005]

Understanding winmail.dat files
As indicated in this question to the OutlookPower Answer Team, the various formatting options in Outlook can cause havoc for recipients not using Outlook as their email client. Often, they receive a winmail.dat file instead of the intended message. In this response, the OutlookPower Answer Team has the answer to your winmail.dat problems. [OutlookPower Magazine, January 2005]

Tracking time with Outlook
Can Outlook help track actual time spent on activities, along with assigned tasks? Francine and the OutlookPower Answer Team show how you can use Outlook to track how much time is spent on individual tasks. [OutlookPower Magazine, December 2004]

Moving personal folders
This month, OutlookPower Magazine's Answer Team at the San Diego Outlook User Group responds to a question on how to move personal folders from one system to another. [OutlookPower Magazine, December 2004]

Dealing with Outlook reminder pop-ups
The OutlookPower Answer Team has gotten quite a reception from you readers, with a lot of great questions coming in. In this piece, Francine and the team offer their advice on how to deal with those pesky pop-up reminders. [OutlookPower Magazine, November 2004]

Printing Contact notes
Back again to pull you from the proverbial fires, Francine and the rest of the OutlookPower Answer Team have the solution to how you can print the Contact comments contained in your Outlook Calendar. [OutlookPower Magazine, November 2004]

Recovering lost email in Outlook Today
Every now and then it happens to all of us, we lose an email. If you're fortunate enough to realize a lost email was inadvertently moved into the Outlook Today folder, then you won't spend unnecessary time searching for it. However, more often than not, you aren't even aware you moved the missing message into Outlook Today. Author Francine Otterson tells us how to find those lost emails. [OutlookPower Magazine, October 2004]

What to do if you're unable to view anything in Public Folders.
If you're not able to see any information in your Public Folders, then the view (or views) may have one or more filters applied. This tip by Francine Otterson can help you resolve the problem. [OutlookPower Magazine, September 2004]