Nancy Hand
Nancy Hand is primary Notes admin at a remote site for a large corporation. She was "volunteered" for the position during the migration from cc:Mail. The site migration of 3,000 users was completed in a couple of months with an alarmingly steep learning curve for users and admins from which she reports they're still seeing ripples. She can be contacted at n_hand@cox.net.
Published articles
The following 7 articles by Nancy Hand have been published in ZATZ magazines.
Declined, but not forgotten
What happens when Roy loses Fridays? It can happen to the nicest of guys, but the reason's a bit complex. In another of Nancy Hand's popular Those Amazing Users series, we learn what went wrong and what Nancy had to do in Notes to fix the problem. [DominoPower Magazine, September 2006]
Inside the exclusive Lotus Premium Support Seminar
Nancy Hand works as a Notes admin working for a large company. One of her favorite perks is a ticket to attend the Premium Support Seminar (PSS) in Boston. This is a 3-day conference, sort of a mini-Lotusphere, put on for those with Premium Support contracts. Want the inside scoop? You'll have to read Nancy's article. [DominoPower Magazine, August 2006]
Spam blocking, Frank, and giggles over the cubicle wall
Spam was becoming a big problem everywhere, not just at work. Some users only got one or two spam messages a day while others got dozens. People wanted a solution. This article is another in Nancy Hand's popular Those Amazing Users series and it's worth a giggle or two. [DominoPower Magazine, June 2006]
Runaway agent
What happens when Phil writes an agent? Fifteen minutes later, he's used up several gigabytes of server space, Nancy Hand is on her way to the office at 4:00am, and Phil's no longer allowed to write agents. What did he do? Read the article to find out. [DominoPower Magazine, May 2006]
Why all those read email messages still show as unread red
When all of the messages in a user's mailfile had suddenly turned red, intrepid Nancy Hand was called in to help. Read this article and you can find out how to keep your messages from turning red once they're read. It'll help you avoid getting a red face. [DominoPower Magazine, April 2006]
Meeting 15,000 new friends through the power of the cc field
What happens when a new exec sends 15,000 emails to "All Domino users" in the company? He gets to meet a lot of new people. In this fun story by Nancy Hand, we learn the admin's side of the story. [DominoPower Magazine, March 2006]
The Notes calendar: scheduling to infinity and beyond!
And, as admistrator for 3,000 Notes 6.5 users, Nancy Hand is frequently amazed by what her users can pull off. One such user managed to lose a meeting for next Tuesday, but schedule appointments all the way out to 4004. Just what did Nancy do to clean this mess up? You'll have to read this article to find out. [DominoPower Magazine, February 2006]
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